Current as of 7th December 2021 

At SAGE Group, the well-being of our people, clients and partners is important to us. We are continuing to monitor and manage the COVID-19 situation, placing appropriate control measures across our regions so that all stakeholders including our employees, contractors, clients and the communities in which we work are kept safe and well.

SAGE has the ability to easily mobilise our workforce to ensure our team can safely and effectively work from home should the need arise from a government-enforced lockdown. In the case where team members cannot work from home during government-enforced lockdowns, they are able to work at SAGE by adhering to strict control measures. These include meeting the following requirements:

  • authorised entry
  • physical distancing
  • separation of work and eating areas, and
  • adhering to good hygiene practices.

Visitors to our offices

As we move into a new phase of living with COVID-19, which is seeing borders re-opening across the country and vaccination rates rising, many organisations now require individuals to be fully vaccinated as a condition of entry to their sites. 

Based on this requirement, guidance from health authorities and in the interests of protecting our team and customers, SAGE will be requiring all visitors to our office locations to be double vaccinated against COVID-19, effective from December 6th, 2021. 

Upon entry to a SAGE office location, please be prepared to check-in via QR code with your COVID-19 digital certificate of vaccination attached, or show your valid certificate upon arrival. 


Our People

We have enacted all measures as recommended by the Australian Government in response to the COVID-19 coronavirus outbreak, including travel restrictions and self-isolation periods for our people. Containment measures include:

  • SAGE COVID-19 Infection Control. To view the Flow Chart click here
  • No international business travel
  • No international personal travel unless a government exemption is provided
  • Business-critical and essential domestic travel only requires COO and/or CEO approval
  • Employees or workers visiting or transiting through any state for personal reasons are encouraged to access information on current interstate travel restrictions on the relevant state’s COVID-19 website and comply with all state government advice. This could result in cancellation or deferring personal interstate travel.
  • Any employees who are required to self-isolate and testing must adhere to the requirements aligned to the Australian Government as per the links below:
  • Any employee whose spouse/partner, or a person they co-habit with, has returned from international or domestic travel must self-isolate for 14 days and test and directed
  • If an employee is being tested for COVID-19, they must adhere to Department of Health requirements and must not attend work and must remain in self-isolation in their place of residence until they receive a negative test, or for 14 days from the date of last exposure with a confirmed case of COVID-19 (whichever is longer).
  • Self-isolation for any employee who has flu-like symptoms or has been in contact with a person diagnosed with COVID-19 is required until a negative COVID-19 test result has been returned
  • In the case that an employee or worker who attended the premises returns a positive test to COVID-19, additional cleaning and disinfection of the premises will take place in accordance with the Department of Health cleaning and disinfection principles for COVID-19
  • Signage articulating health containment measures
  • Employees that are on site are encouraged to eat lunch outside. Those that use the kitchen on-premises are encouraged to keep a 1.5-metre distance and to not enter unless there are 5 people or fewer in the kitchen. All kitchen surfaces, utensils and equipment are to be cleaned after use.
  • No international visitors
  • All visitors to abide by site and/or government requirements
  • Staff events are planned and organised based on State and Territory updates around public gatherings
  • Employees diagnosed with COVID-19 after seeking medical attention will be subject to the Department of Health’s isolation and testing procedures
  • People who have been advised they are a close contact or a casual contact of a confirmed COVID-19 case must stay in self-quarantine and undertake any COVID-19 tests as directed by the Health Authority of the relevant jurisdiction
  • Employees are expected to remain vigilant, adopt good personal hygiene practices and be aware of infection control. Employees are encouraged to conduct individual risk assessments at home and at work regarding their personal circumstances and what they need to do to mitigate the impact of being exposed to the COVID-19. Any individual who is feeling unwell, for any reason, must contact their manager, stay at home and seek medical attention as required. If directed, they must also isolate until they receive a negative COVID-19 test result.
  • To maintain wellbeing and for extra support, employees are encouraged to use our Employee Assistance Program support service.
  • Regular communications are provided to all internal stakeholders relating to how the SAGE Group will respond to the evolving COVID-19 situation. This is in line with advice specified by the following:
    • Australian Government Department of Health,
    • SafeWork Australia,
    • State Health Departments, and
    • other government agencies.

      These communications include sharing our plan with team members regarding COVID-19 symptoms and hygiene practices through our intranet site that also incorporates updates relating to COVID-19, leveraging a company-wide SMS facility for important safety-related updates, establishing clear guidelines for employees to report their status and how further information can be obtained if required.

Our Clients

Given the importance of working together with our clients and partners to effectively implement these control measures, we ask that you share your company requirements with your local SAGE contact.  Please also advise us immediately should you become aware of circumstances where your people may have been at risk of contracting COVID-19 that collaborate with our team members.

Advice from clients and partners regarding their site requirements and how they are responding to COVID-19 is shared with our team.

  • Use video call technology for client collaboration in place of face-to-face meetings where possible
  • Share and adhere to client site requirements and remain vigilant with personal hygiene

Our Partners and supply chain

It is important for us in providing ongoing support for our clients that we also carefully manage our supply chain.

  • Use video technology for supplier collaboration in place of face-to-face meetings where possible
  • Stores receiving goods are required to physically distance and use hand sanitation measures.

We will continue to monitor the Australian Department of Health website for any guideline updates for employers and continue to follow the latest advice.

Thank you for assisting us to ensure adequate controls are in place for the mutual protection of our people and the wider community.


Kind Regards, 


Adrian Fahey


Adrian Fahey

Managing Director and Chief Executive Officer